Store Director #300 - Orlando, FL

Academy Sports + Outdoors•Orlando, FL

3d•Onsite

About The Position

The Store Director leads the overall success of the store by driving exceptional customer experiences, strong financial performance, and a culture of teamwork and accountability. The role sets the store’s vision, translates company priorities into clear goals, and creates an environment where team members are empowered to perform. Through hands-on leadership, the Store Director balances daily operations with long-term strategy to deliver consistent results. The Store Director oversees store operations, including merchandising, inventory control, loss prevention, expense management, and talent development. The role analyzes performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution across departments. The Store Director also represents the store in the community and builds relationships intended to drive traffic, brand loyalty, and sustained growth. The Store Director guides department and assistant store leaders, aligns teams across departments, and partners with regional leaders and cross-functional teams to share insights, execute initiatives, and uphold company standards. This is a full-time position averaging 45–50 hours per week during peak times. Schedules may vary and include evenings, weekends, and holidays based on business needs. Periodic travel to support operations in other stores may be required.

Requirements

Bachelor’s degree in a relevant field or an equivalent combination of education and related experience.
10 years of retail experience, including 7 years of progressive leadership responsibility.
Demonstrated success leading retail teams, including salaried leaders and teams of 40–80 people.
Strong customer service mindset focused on exceptional in-store experiences.
Demonstrated ability to drive sales, profitability, and operational execution.
Experience managing store operations, including merchandising, inventory, and loss prevention.
Financial acumen and experience in budgeting, payroll, and expense control.
Ability to communicate, interpret, and execute company policies and initiatives effectively.
Willingness to travel periodically to support operations in other stores as needed.
Ability to audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion.
Ability to complete and maintain required Firearms Sales and Power Industrial Truck certification.
Ability to maintain a Federal Firearms License (FFL) for the store.
Team-first attitude and willingness to step in wherever needed.
Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
Ability to remain on one’s feet and move throughout the store for extended periods during scheduled shifts.
Ability to walk, bend, reach, pull, carry, and lift items up to 50 pounds.
Ability to perform repetitive tasks, including scanning, stocking, and folding merchandise.
Comfort using ladders or step stools to access merchandise as needed.
Ability to thrive in a fast-paced retail environment while adapting to shifting priorities.
Acceptable level of hearing and vision to perform job duties.
Ability to adhere to company policies and professional standards.

Responsibilities

Lead the overall success of the store, including customer experience, financial performance, teamwork, and accountability.
Set the store’s vision and translate company priorities into clear goals.
Oversee merchandising, inventory control, loss prevention, expense management, and talent development.
Analyze performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution.
Build relationships within the community to drive store traffic, brand loyalty, and sustained growth.
Guide, coach, and provide direction to department and assistant store leaders.
Create alignment across departments and help team members understand their contributions to store success.
Partner with regional leaders and cross-functional teams to share insights, execute initiatives, and maintain company standards.
Audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion.
Complete and maintain required Firearms Sales and Power Industrial Truck certification.
Maintain a Federal Firearms License (FFL) for the store.
Travel periodically to support operations in other stores as needed.
Step in to support other work as needed while prioritizing core duties.