Store Counter Help

MURPHY WALL PRODUCTS INTERNATIONAL INC•Lewisville, TX

4d•$15 - $0•Onsite

About The Position

Oversee store functions and employees to ensure excellent customer service, suggestive selling, and product knowledge in keeping with the Company Mission Statement and Core Values. Communicate expectations to the Fort Worth office. The role includes opening and closing the store, serving customers, supporting employees, managing merchandise and inventory, maintaining financial records, and contributing to sales growth and profit goals.

Requirements

High school diploma or GED preferred.
Preferred background in retail management or store management responsibilities.
Experience with profit and loss and previous accountability.
Strong communication skills.
Able to lift up to 50 pounds, stock merchandise, and operate a cash register.
Able to wear a mask during work hours and work all scheduled shifts.
Able to pass a drug test.
Reliable transportation.

Nice To Haves

Bilingual ability.
Background in retail sales.

Responsibilities

Open and close the store on time for scheduled shifts.
Greet customers in person and by phone, identify their product needs, answer questions, and recommend suitable equipment and merchandise.
Address customer complaints or concerns promptly and discuss them with store employees to improve customer service.
Train employees to suggest products that benefit customers based on their construction or project needs.
Oversee loaders and assist other employees when needed.
Keep the forklift checklist current and ensure the forklift is maintained.
Complete daily invoicing and financial tasks according to company procedures, including counting drawers.
Use a computer and cash register to ring up items and accurately process cash, check, and credit card payments.
Keep registers logged in and send daily register information to Fort Worth promptly.
Store and organize goods and raw materials in the warehouse; assist with ordering and counting merchandise as needed.
Complete monthly and quarterly inventory counts and manage shrink results.
Ensure merchandise is stocked in displays and scheduled stack-outs are completed.
Schedule store orders and deliveries.
Notify the Director of Sales when customers stop buying or competitor products are observed.
Review the Salesman Call Report daily to identify potential customers.
Monitor the aging report and help call customers regarding collections.
Keep all sales-floor items fully stocked.
Support profit and loss performance through sales growth and management of controllable expenses.
Maintain work areas and equipment, keeping the showroom, floors, and counter areas clean and displays full.