Store Coordinator, Rental - Quincy, IL

Altorfer CAT•Quincy, FL
•$58,000 - $61,000•Onsite

About The Position

The Store Coordinator, Rental supervises four other store employees and assists customers with sales and rental equipment needs. The role handles computer entry of rental and sales billings, ordering, stocking, and selling supply items. It also involves loading and unloading equipment and scheduling deliveries and pickups. The position is responsible for being on call 24 hours and performing other duties as assigned. The schedule is 7:00 a.m. to 4:00 p.m., Monday through Friday, with overtime and Saturdays as needed. The position works in both a shop/warehouse and an office environment. Work may involve sitting at a desk, answering telephone calls, using a keyboard, walking, and lifting up to 75 pounds. Noise levels are usually moderate to high in the shop/warehouse and moderate to low in the office. Altorfer describes itself as a third-generation, family-owned company founded in 1957, with more than 35 locations and 1,300 employees. It highlights a collaborative, family-valued culture and offers competitive pay and benefits. The stated annual pay range is $58,000–$61,000.

Requirements

  • Two or more years of related work and management experience.
  • Knowledge of and prior experience with applications of various equipment and sales items.
  • Ability to train and educate customers on machine operation.
  • Strong customer service skills and the ability to exceed customer expectations.
  • A strong customer service orientation and background.
  • A clear phone voice and the ability to communicate clearly.
  • Computer literacy and proficiency with the Internet, Microsoft Office, Outlook, and Excel.
  • Ability to lift 75 pounds.
  • High school diploma or equivalent.
  • Valid driver’s license; a motor vehicle check will be performed on the final candidate.

Responsibilities

  • Supervise four other store employees.
  • Assist customers with sales and rental equipment needs.
  • Enter rental and sales billings into the computer.
  • Order, stock, and sell supply items.
  • Load and unload equipment.
  • Schedule deliveries and pickups.
  • Be on call 24 hours.
  • Perform other duties as assigned.

Benefits

  • Health, dental, vision, disability, and life insurance.
  • 401(k).
  • Paid holidays.
  • Paid parental leave and funeral leave.
  • Paid time off: prorated 80 hours of PTO plus one floating holiday.
  • Education assistance.
  • Personal tool insurance and safety equipment reimbursement.
  • Voluntary supplemental insurance, accident insurance, critical and hospital indemnity insurance, legal assistance, and identity and fraud protection.
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