Store Coordinator, Rental - Quincy, IL

Altorfer•Quincy, IL
•Onsite

About The Position

The Store Coordinator, Rental supervises four store employees and assists customers with sales and rental equipment needs. The role includes entering rental and sales billings into a computer, ordering and stocking supply items, selling supplies, loading and unloading equipment, and scheduling deliveries and pickups. The coordinator is responsible for being on call 24 hours a day and performs other duties as assigned. The position works in a shop/warehouse and office environment. It involves desk and telephone work, writing or keyboard use, walking, and lifting up to 75 pounds. Noise levels are moderate to high in the shop/warehouse and moderate to low in the office.

Requirements

  • Two or more years of related work and management experience.
  • Knowledge of and previous experience with applications of various equipment and sales items.
  • Ability to train and educate customers on machine operation.
  • Strong customer service skills and a customer-service-oriented background, with the ability to exceed customer expectations.
  • Clear phone voice and ability to communicate clearly.
  • Computer literacy and proficiency with the Internet, Microsoft Office, Outlook, and Excel.
  • Ability to lift 75 pounds.
  • High school diploma or equivalent.
  • Valid driver's license; a motor vehicle check will be performed on the final candidate.

Responsibilities

  • Supervise four other store employees.
  • Assist customers with sales and rental equipment needs.
  • Enter rental and sales billings into a computer.
  • Order, stock, and sell supply items.
  • Load and unload equipment.
  • Schedule equipment deliveries and pickups.
  • Be on call 24 hours.
  • Perform other duties as assigned.
  • Train and educate customers on machine operation.

Benefits

  • Health, dental, vision, disability, and life insurance.
  • 401(k).
  • Paid holidays.
  • Paid parental leave and funeral leave.
  • Prorated 80 hours of paid time off plus one floating holiday.
  • Education assistance.
  • Personal tool insurance and safety equipment reimbursement.
  • Voluntary supplemental insurance, accident insurance, critical illness insurance, hospital indemnity insurance, legal assistance, and identity and fraud protection.
  • Competitive pay and benefits.
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