Store Coordinator, Rental

Altorfer•West Burlington, IA

12d•Hybrid

About The Position

The Store Coordinator, Rental is responsible for supervising store employees, providing guidance, mentorship, and disciplinary action. This role actively engages with customers at the rental counter, assisting them with sales and rental equipment needs. Key duties include computer input of rental and sale billings, ordering, stocking, and selling supply items, as well as loading and unloading equipment, and scheduling deliveries and pickups. The position requires on-call availability 24 hours a day for urgent matters and performance of other assigned duties.

Requirements

Demonstrate two or more years of relevant work and management experience on the frontline.
Knowledge and previous experience dealing with applications of various equipment and sales items.
Ability to train and educate customers on machine operation.
Strong customer service skills are needed with the ability to exceed customer’s expectations.
Exhibit a clear and effective communication style, especially in face-to-face interactions.
Proficient in computer skills, including Internet usage, Microsoft Office, Outlook, and Excel.
Capable of safely lifting up to 50 lbs.
High School Diploma or equivalent required.
Must possess a valid driver’s license with clean driving record.
No more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Responsibilities

Supervising at least 4 store employees, providing guidance, mentorship, and disciplinary action.
Actively engage with customers on the rental counter, offering customers assistance with sales and rental equipment needs.
Computer input of rental and sale billings, ordering, stocking and selling of supply items.
Loads and unloads equipment, schedule deliveries and pickups.
Be available on call 24 hours to address any urgent matters.
Perform other duties as assigned.