Store Chef - Union - AVAILABILITY REQUIRED 4AM TO 11PM

Good Food Holdings Companies • Portland, OR

2d • $23 - $33

About The Position

The Store Chef partners with the Prepared Foods Manager to operate the department, including financial stewardship, customer service, department conditions and operations, merchandising, food and work safety, communication, and task delegation. The role plans and oversees Prepared Foods production, provides exceptional customer service, and helps foster a positive, collaborative work environment. The position is union represented and non-exempt. Work schedules are based on business needs and may change seasonally or due to staffing needs. The posting states availability is required from 4 AM to 11 PM; in-store work may include evening, weekend, and holiday shifts. The role is based in a grocery-store environment and includes preparing food, managing production and inventory, assisting customers, and coaching staff. Required food and work safety training and certifications must be completed and maintained.

The Store Chef promotes company values, inclusion, sustainability, respectful collaboration, and safe work practices. The role requires dependable attendance, sound judgment, adaptability, organization, and the ability to prioritize, multitask, and communicate effectively. Physical work includes frequent and sometimes continuous standing, walking, bending, crouching, stooping, and hand and wrist use; occasional lifting and carrying are also required. The grocery-store environment may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work depending on location, and exposure to allergens or chemicals. Reasonable accommodations are available to qualified applicants and employees with disabilities.

All staff have access to an Employee Assistance Program and a 30% staff shopping discount. Eligible staff may access medical, dental, vision, pre-tax spending accounts, life, AD&D, and disability benefits. Eligible employees may participate in the 401(k) program. Employees accrue PTO from their first day; paid holidays may be available depending on schedule and tenure. Other benefits include supplemental leave pay, a store incentive program, paid volunteer time, public transportation discounts, adoption assistance, and up to $40 reimbursement for a birthday dinner or groceries.

Requirements

• Previous customer service, food service (such as restaurant or catering), retail, or grocery experience.
• At least 3 years of food production, catering, or kitchen management experience; preferably in a high-volume environment.
• Previous ordering and inventory-management experience.
• Previous large-batch food preparation or production experience.
• Solid knife skills.
• Familiarity with culinary terminology, techniques, and industry-standard equipment.
• Basic math and computation skills.
• Proficiency with Microsoft Word, Outlook, and Excel, and the ability to learn new computer programs and systems.
• Ability to work independently, manage time effectively, and multitask in a fast-paced environment.
• Self-motivation and strong attention to detail, quality, and presentation.
• Ability to read, understand, and follow verbal and written instructions and recipes.
• Ability to plan, prioritize, and delegate work, and to train and coach staff.
• Commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Friendly, customer-service-oriented approach and interest in food and cooking.
• Ability to complete and maintain required food and work safety trainings and certifications.
• Ability to meet the role’s physical demands, including frequent standing, walking, bending, crouching, stooping, and hand and wrist use; occasional lifting or carrying up to 50 pounds and frequent lifting or carrying up to 25 pounds.

Nice To Haves

• Previous supervisory or management experience.
• Experience with recipe costing, inventory systems, and ordering systems.
• Financial acumen regarding sales and margin.

Responsibilities

• Partner with the Prepared Foods Manager to operate all areas of the department, prioritize and delegate tasks and production, and assist with staff training and coaching.
• Plan and oversee Prepared Foods production, follow company recipes and specifications, assess production needs, maintain production levels, and update the production guide.
• Respond to quality, consistency, and production issues and report them to the Prepared Foods Manager.
• Maintain department conditions and merchandising standards, including stocking, rotating, facing, signage, cleanliness, and adherence to category schematics.
• Partner with the department manager to maintain satisfactory in-stock conditions and appropriate inventory levels for sales and margin goals.
• Order products and ingredients according to business needs and maintain organized, accurate inventory and backstock.
• Implement plans for weekly advertisements, events, and holidays; partner on merchandising plans that promote products, drive sales, and improve the customer shopping experience.
• Maintain professional vendor relationships and coordinate with Operations for in-store tastings.
• Ensure customer special orders are placed and delivered accurately.
• Receive and unload merchandise; check quality, count, and condition; and communicate issues to management and the merchandising team.
• Prepare food for Prepared Foods stations and cases, and work sauté, grill, pizza oven, and other made-to-order stations.
• Follow labeling, dating, storage, expiration-date, food-quality, and company organic standards.
• Process made-to-order items accurately and promptly; assist customers with product selection, packaging, and labeling; and share product knowledge and recommendations.
• Support the department manager and store leadership with periodic inventory; follow invoice, credit, transfer, and inventory procedures; and handle damaged or spoiled products according to company policy.
• Handle escalated customer-service situations and seek solutions; model friendly service and coach staff to provide it.
• Share product information with customers and staff, communicate product knowledge to staff with the department manager, and remain aware of industry trends and common dietary restrictions.
• Use creativity in merchandising and product utilization to increase sales and minimize waste in accordance with program expectations.
• Respond to emails and other communications in a timely manner and support effective communication systems within the department and store.
• Maintain equipment, cleanliness, and compliance with company, food-safety, work-safety, and applicable regulatory requirements.
• Promote a collaborative team environment through recognition, leading by example, working alongside staff, encouraging ideas, adapting to different learning styles, and reporting staff issues or conflicts to appropriate leadership.
• Conserve company resources and work in accordance with company policies, mission, values, and sustainability program.
• Perform other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP) access.
• 30% staff shopping discount.
• Eligible medical, dental, and vision benefits.
• Eligible pre-tax spending accounts.
• Eligible life, accidental death and dismemberment (AD&D), and disability benefits.
• 401(k) program for eligible employees.
• PTO accrual beginning on the first day of employment; accrual depends on hours worked and tenure.
• Paid holidays may be available depending on schedule and tenure.
• Supplemental leave pay, such as parental or bereavement leave.
• Store incentive program based on financial and operational goals.
• Paid time for volunteering at a 501(c)(3) nonprofit.
• Discounts on some forms of public transportation.
• Adoption assistance.
• Up to $40 reimbursement for a birthday dinner or New Seasons Market groceries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed