Store Chef - AVAILABILITY REQUIRED 4AM TO 11PM

Good Food Holdings Companies • Vancouver, WA

1d • $23 - $33 • Onsite

About The Position

The Store Chef partners with the Prepared Foods Manager to operate the department, including financial stewardship, customer service, department conditions and operations, merchandising, food safety, work safety, communication, and delegation. The role plans and oversees Prepared Foods production, provides exceptional customer service, and contributes to a positive, collaborative work environment.

This position works in a grocery store and may involve evening, weekend, and holiday shifts according to business needs. Schedules may change seasonally or due to staffing needs. The role includes preparing food for Prepared Foods stations and cases and working cook-to-order stations such as sauté, grill, and pizza. The Store Chef also supports department operations, inventory, merchandising, staff training and coaching, and customer service. Required food and work safety trainings and certifications must be completed and maintained.

The work environment may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in some locations, and exposure to certain allergens or chemicals. The job involves frequent to continuous standing, walking, bending, crouching, stooping, and hand and wrist use; occasional stair, step stool, or ladder climbing may be required. Sitting is seldom required. The position may occasionally require lifting 50 pounds and frequently lifting or carrying up to 25 pounds.

Requirements

• Previous customer service, food service (such as restaurants or catering), retail, or grocery experience.
• At least 3 years of food production, catering, or kitchen management experience; preferably in a high-volume environment.
• Previous ordering and inventory management experience.
• Commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Friendly, customer-service-oriented approach and interest in food and cooking.
• Solid knife skills.
• Previous large-batch food preparation or production experience.
• Familiarity with culinary terminology, techniques, and industry-standard equipment.
• Basic math and computation skills.
• Proficiency with Microsoft Word, Outlook, and Excel, and ability to learn new computer programs and systems.
• Ability to work independently, manage time effectively, and multitask in a fast-paced environment.
• Self-motivation and strong attention to detail, quality, and presentation.
• Ability to read, understand, and follow verbal and written instructions and recipes.
• Ability to plan, prioritize, and delegate work.
• Ability to train and coach staff.
• Ability to complete and maintain required food and work safety trainings and certifications.

Nice To Haves

• Previous supervisory or management experience.
• Experience with recipe costing, inventory, and ordering systems.
• Financial acumen regarding sales and margin.

Responsibilities

• Partner with the Prepared Foods Manager to operate all areas of the department, prioritize and delegate tasks and production, and assist with staff training and coaching.
• Plan and oversee production of Prepared Foods products, follow company recipes and specifications, assess and adjust production to business needs, maintain production levels, and update the production guide.
• Respond to quality, consistency, and production issues and report them to the Prepared Foods Manager.
• Maintain department conditions and merchandising standards, including stocking, rotating, facing, signage, cleanliness, and adherence to category schematics.
• Partner with the department manager to maintain satisfactory in-stock conditions and appropriate inventory levels to achieve sales and margin goals.
• Order products and ingredients according to business needs and maintain appropriate inventory and backstock.
• Implement plans for weekly ads, events, and holidays; develop and execute merchandising plans with the department manager.
• Maintain professional vendor relationships and coordinate with Operations to conduct in-store tastings.
• Ensure customer special orders are accurately placed and delivered.
• Receive and unload merchandise; check quality, count, and condition; and communicate issues to management and the merchandising team.
• Stock and rotate products with attention to quality and expiration dates; maintain the organization, rotation, and cleanliness of backstock areas.
• Prepare food for Prepared Foods stations and cases, observing labeling, dating, storage, expiration dates, food quality, and company organic standards.
• Work sauté, grill, pizza oven, and other cook-to-order stations; process made-to-order items accurately and promptly.
• Assist customers with product selection, packaging, and labeling; share product knowledge and make recommendations based on customer needs.
• Support the department manager and store leadership with periodic inventory; follow invoice, credit, transfer, and inventory procedures; and handle damaged and spoiled products according to company policy.
• Manage time and priorities, multitask, and adjust productivity, efficiency, and speed to department and store needs.
• Model friendly, attentive customer service; handle escalated customer situations and coach staff to deliver excellent service.
• Share product information and culinary knowledge with customers and staff, and partner with the department manager to communicate product knowledge to staff.
• Demonstrate awareness of industry trends and creativity in merchandising and product use to increase sales and minimize waste.
• Respond to emails and other communications promptly and support effective communication systems within the department and store.
• Conserve company resources, maintain equipment, follow company and regulatory food and work safety policies, and inform management of problems.
• Promote a collaborative and inclusive team environment through recognition, leading by example, open communication, and adapting to staff learning styles; report staff issues or conflicts to management or Human Resources.
• Perform other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP) access for all staff.
• 30% staff shopping discount.
• Medical, dental, and vision benefits for eligible full-time, regular-status staff working at least 24 hours per week after 60 days.
• Pre-tax spending accounts, life insurance, accidental death and dismemberment (AD&D), and disability benefits for eligible full-time, regular-status staff working at least 24 hours per week after 60 days.
• 401(k) participation for eligible full-time, part-time, and temporary staff who are at least 21 years old and have worked for 60 days.
• PTO accrual beginning on the first day of employment, with accrual based on hours worked and tenure.
• Possible paid holidays, depending on schedule and tenure.
• Supplemental leave pay, such as parental or bereavement leave.
• Store incentive program based on financial and operational goals.
• Paid time for volunteering at a 501(c)(3) nonprofit.
• Discounts on some forms of public transportation.
• Adoption assistance.
• Up to $40 reimbursement for birthday dinner or New Seasons Market groceries.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed