Store Bar Lead

Rebag•New York, NY

1d•$21 - $24•Onsite

About The Position

Rebag is seeking a Store Bar Lead to oversee product sourcing at its WTC retail store, where clients sell and trade luxury items. The role focuses on delivering an elevated, best-in-class client experience by advising and educating customers, processing products, and assisting them throughout the selling and trading process. It operates in a technology-led start-up sales environment. The Store Bar Lead manages store sourcing operations and inventory systems, supports training and compliance across the store team, maintains client relationships through CRM and digital conversion, and contributes to sales. Success includes consistently meeting sales targets, achieving 60% repeat business, meeting digital and store conversion goals, maintaining company floor standards, and completing operational tasks by their due dates. The hourly rate is $21–$24, based on experience and seniority.

Requirements

Knowledge of luxury goods and the resale industry, including research and understanding of the market.
Understanding of Rebag, its competitors, and its role in the resale industry.
Luxury fashion sales experience and knowledge of the luxury resale market.
Experience with CRM, clienteling or outreach tools, and inventory platforms.
Self-motivation and a strong background in driving sales.
A proven track record of exceptional performance, high productivity, and meeting deadlines.
Ability to multitask and strong time-management skills.
Strong project-planning, tracking, and organizing skills.
Excellent written and verbal communication skills, including the ability to present data in an organized manner.

Nice To Haves

Management experience preferred.

Responsibilities

Deliver a best-in-class experience to every client, building familiarity, comfort, and trust.
Capture client information to build stronger connections.
Sustain client relationships through CRM systems, manage a personal client book, and convert sales digitally through OMNI.
Manage the store inventory system.
Train and assist store employees on inventory sourcing systems alongside the retail operations team.
Educate clients about C.L.A.I.R. technology and the resale industry.
Manage the store customer ticket system and ensure employees follow proper protocol.
Audit all inventory purchased from customers.
Engage with customers and assist with selling items daily.
Consistently achieve sales targets.
Plan and execute the store bar schedule and ensure deadlines are met.
Manage the store appointment calendar.
Communicate clear expectations and provide training to the store team on product-buying platforms.
Assist the Store Director and Omni Client Experience Manager with team retention and succession planning for future leaders.