Store B Manager

Circle K•Indiana, PA

5d•$15 - $26•Onsite

About The Position

The Store B Manager leads and manages store operations, including employees, customer service, store presentation, training, communications, planning, and financial performance. The manager directly supervises two or more full-time employees and is responsible for recruiting, hiring, training, scheduling, coaching, and evaluating staff. The position requires dependable onsite attendance, open availability, and the ability to work a minimum of 50 hours per week, including shifts on weekends and holidays. The manager ensures the store is clean, stocked, organized, and operating according to company standards. Responsibilities also include maintaining positive relationships with suppliers and the surrounding community, resolving customer complaints, promoting workplace safety, and ensuring employees complete required training. The manager evaluates store needs, creates action plans, maintains store records, oversees reports and merchandise presentation, and manages sales, expenses, budgets, margins, and cash. The role is based at the Circle K store at 3100 Oakland Avenue, Indiana, Pennsylvania.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials covered in the CSR, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions covered in the CSR, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the necessary skills to complete and analyze reports and handle inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods.
Ability to work a minimum of 50 hours per week.
Ability to work shifts that may include weekends and holidays.
Ability to work indoors for most duties and perform occasional outdoor tasks, including cleaning parking lots and gas pumps and taking out garbage.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to stand or walk for an entire shift and operate a cash register or computer keyboard.
Ability to work with occasional noise and minimum direction with periodic supervision.
May need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

Food Server certificate, such as ServSafe, may be required.
Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, and train enthusiastic employees to deliver excellent customer service.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained to company standards.
Schedule employees according to company guidelines and business needs.
Use non-discriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Maintain regular, predictable onsite attendance and promote a safe, positive image in the neighboring community.
Prepare timely performance appraisals in Workday, including scheduled check-ins and ongoing anniversary reviews.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
Establish timely communication methods and ongoing meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to achieve objectives.
Organize and maintain store files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate steps to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Conduct financial analyses to maximize sales and net profits.
Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.
Work in the conditions described, including operating a motor vehicle, sitting for extended periods, and working alone.