Store B Manager

Circle K•McKeesport, PA

4d•$15 - $26•Onsite

About The Position

The Store B Manager leads day-to-day store operations, directly supervising two or more full-time employees. The role oversees hiring, training, scheduling, performance management, customer service, store presentation, safety, communications, inventory, and financial performance. The manager develops action plans to meet store objectives, maintains effective relationships with suppliers and the community, and ensures that records, reports, merchandise, and employment-related notices meet company standards. The position requires at least 50 hours per week and may include work on all shifts, weekends, and holidays. Approximately 95% of the work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role also involves occasional exposure to cold temperatures in a walk-in cooler or freezer and occasional noise. Work is performed with minimum direction and periodic supervision.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to use one in the store, including for reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with the arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to work alone and stand or walk for an entire shift.
Ability to communicate orally and operate a cash register and/or computer keyboard.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Food Server certificate (such as ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives.
Recruit, hire, and train employees to provide excellent customer service.
Assign and manage tasks to keep the store clean, stocked, organized, and well-kept according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees according to company guidelines and business needs to support customer service and store image.
Use non-discriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Maintain regular and predictable onsite attendance and promote a safe, positive public image in the community.
Prepare timely performance appraisals and performance-based feedback, including specified check-ins and anniversary reviews, in Workday.
Train employees in customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to reach objectives.
Organize and maintain store files and manuals.
Supervise employees to ensure reports are accurate and completed on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed; perform other financial analysis to maximize sales and net profits.
Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.
Work at least 50 hours per week, including hours that may fall on all shifts, weekends, and holidays.
Perform outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage.