Store Associate

CVS Health•Quincy, MA
•$15 - $22

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and store operations. The role provides differentiated service by anticipating customer needs, resolving service issues, and helping customers find products. Associates perform cashier duties, maintain and stock the sales floor, complete inventory and pricing tasks, support store opening and closing activities, and help keep departments such as photo and beauty stocked and operational. They may assist pharmacy personnel and work shifts in the pharmacy as opportunities arise. The position also involves promoting CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including lifting objects overhead.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities for growth and career development.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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