Store Associate

CVS Health•West Chester, PA

About The Position

Retail Store Associates work in a customer-focused retail setting, independently and as part of a team, to support customers’ healthcare and shopping needs. The role provides customer service, performs cashier duties, maintains the sales floor and inventory, supports store opening and closing activities, and helps keep departments—including photo and beauty—stocked and operational. Associates may assist pharmacy personnel and work regular pharmacy shifts as an opportunity for growth and career development. The role also includes promoting CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly to move objects, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately process cash, check, and credit card transactions in accordance with company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, keeping departments stocked and operational and staying current on services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Medical, dental, and vision coverage, subject to eligibility.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs.
  • Other resources, based on eligibility.
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