Store Associate

CVS Health • Plainville, MA

13d

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s health care services. The role involves providing compassionate customer service, processing transactions, maintaining the sales floor and inventory, supporting store operations, and helping keep departments—including photo and beauty—stocked and operational. Associates may also assist pharmacy personnel and work regular pharmacy shifts as an opportunity for growth and career development. The position is part-time, with 20 anticipated weekly hours.

Requirements

• Be at least 16 years of age.
• Remain upright on the feet for sustained periods.
• Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
• Have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

• Previous experience in a retail or customer service setting.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
• Greet customers warmly, maintain eye contact, and help customers locate additional items when needed.
• Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
• Support store opening and closing activities when needed.
• Provide customer support to all departments, including photo and beauty, ensuring departments are stocked and operational and staying current with updated services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
• Promote and advocate for CVS services and loyalty programs.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed