Store Associate

CVS Health•Overland Park, KS

13d•Onsite

About The Position

The Store Associate works in a customer-focused retail setting, providing helpful service and supporting store operations. The role involves working independently and as part of a team to assist customers and support their healthcare needs. Associates may also assist pharmacy personnel, including through regular shifts in the pharmacy, as an opportunity for growth and career development.

Requirements

At least 16 years of age.
Ability to remain upright on the feet for sustained periods.
Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
Close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

Previous experience in a retail or customer service setting.
High school diploma or equivalent preferred but not required.

Responsibilities

Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
Greet customers warmly, maintain eye contact, and help them locate items.
Accurately handle cash, checks, and credit card transactions in accordance with company policies and procedures.
Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
Support store opening and closing activities when needed.
Assist customers across departments, including photo and beauty, and help ensure departments are stocked and operational.
Stay current with updated services and tools.
Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
Promote CVS services and loyalty programs.