Store Associate

CVS Health•Danville, CA

About The Position

The Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers’ needs and CVS Health’s health care services. The role provides welcoming, compassionate service; handles transactions; maintains store inventory and sales-floor readiness; supports store opening and closing; and helps keep departments such as photo and beauty stocked and operational. Associates may also assist pharmacy personnel, including through regular pharmacy shifts as an opportunity for growth and career development, and promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity for activities such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory-management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by ensuring they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career-development opportunities.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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