Store Associate

CVS Health•Winter Park, FL

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ shopping and healthcare-related needs. The role includes delivering attentive service, operating the register, maintaining store inventory and sales-floor standards, supporting store operations, and assisting across departments, including pharmacy when needed. Associates also promote CVS services and loyalty programs.

Requirements

  • Must be at least 16 years of age.
  • Able to remain upright on the feet for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and read or inspect small parts and details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, check, and credit-card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help keep departments stocked and operational.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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