Store Associate

Sherwin-Williams•Valdosta, GA

1d•Onsite

About The Position

The Store Associate supports the success of the retail store by working with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on excellent customer service, resolving customer concerns, maintaining product knowledge and store presentation standards, and consistently meeting sales goals. The position is at Store #2802, 1616 Norman Dr, Valdosta, GA 31601. Duties involve contact with customers, including potentially minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. A criminal-history review is conducted to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without requiring sponsorship for an employment work visa now or in the future.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

Valid, unrestricted driver’s license.
High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive, trusting relationships with wholesale and retail customers.
Process sales transactions accurately and in accordance with policies and procedures.
Meet monthly, quarterly, and yearly sales goals.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Maintain assigned areas in an in-stock and presentable condition.
Stay knowledgeable about products and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.