Store Environment

Michaels Stores•Arden-5 McKenna Rd, WY

3d•Onsite

About The Position

This role is responsible for maintaining the overall look and feel of the store, including cleanliness and recovery standards, to deliver on Brand Promises. The associate will deliver friendly customer service, assist customers in shopping the store, and help them find what they are looking for. Additional duties may include providing a fast and friendly checkout experience, executing cash handling, engaging customers in the Rewards program and Private Label Credit Cards, assisting with Omni channel processes (Buy Online Pickup in Store, Ship from Store), participating in truck un-loads, stocking, and planogram processes, supporting shrink and safety programs, and adhering to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Requirements

Must be at least sixteen (16) years or older.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards.
Deliver friendly customer service, help customers shop the store and find what they’re looking for.
Collects and disposes of trash following approved procedures.
Dust and damp mops floors following approved procedures.
Moves equipment and products for proper cleaning and places products back in correct placement.
Cleans assigned areas with the use of assigned materials and equipment.
May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
Seek out areas requiring cleaning; takes initiative to complete the task.
Completes all tasks assigned by supervisor.
Performs tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
Project a positive image and serve as a role model for other Team Members.
Provide a fast and friendly check out experience; execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.