Store Environment

Michaels•Smyrna, GA

8d•Onsite

About The Position

The Store Associate role focuses on maintaining the store's appearance and providing excellent customer service. This includes ensuring store cleanliness, assisting customers with their shopping needs, and executing various operational tasks. The role also involves contributing to a positive store environment and upholding company standards.

Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards.
Deliver friendly customer service, help customers shop the store and find what they’re looking for.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products for proper cleaning and place products back in correct placement.
Clean assigned areas with the use of assigned materials and equipment.
Mix water and detergents in containers to prepare cleaning solutions according to specifications.
Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
Seek out areas requiring cleaning; take initiative to complete the task.
Complete all tasks assigned by supervisor.
Perform tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with both team members and customers, even in difficult situations.
Project a positive image and serve as a role model for other Team Members.
Provide a fast and friendly check out experience; execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.