Store Associate

CVS Health•Laguna Niguel, CA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and store operations. The role provides friendly, compassionate service; handles cashier duties; maintains the sales floor and inventory; supports store opening and closing when needed; and assists departments including photo, beauty, and pharmacy. Associates also promote CVS services and loyalty programs. The position is part-time, with 24 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Ability to remain upright on feet for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and perform reading and visual inspection involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Anticipate customer needs and provide differentiated service with compassion and care, identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, check, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are stocked and operational and staying current with services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
  • Advocate for CVS services and loyalty programs that support customers’ health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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