Store Associate

CVS Health•Strongsville, OH

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s healthcare services. The role provides compassionate, attentive customer service; performs cashier duties; maintains the sales floor and inventory; and supports store opening and closing activities when needed. Associates also assist across departments, including photo and beauty, and may assist pharmacy personnel or work pharmacy shifts as opportunities arise. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational while staying current on services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities for growth and career development.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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