Store associate

CVS Health•Ashburn, VA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customer needs and CVS Health’s health care services. The role provides helpful, compassionate service, processes transactions, maintains the sales floor, supports store operations, and helps ensure departments remain stocked and operational. Associates may assist pharmacy personnel and work shifts in the pharmacy as opportunities arise.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are fully stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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