Store Assistant (Bonused)

Circle K•Cuyahoga Falls, OH

1d•$17 - $21•Onsite

About The Position

The Store Assistant supports the Store Manager in operating the store, delivering customer service, maintaining facility conditions, merchandising products, and overseeing sales, financial, staffing, security, and administrative controls. The role performs and trains others in Customer Service Representative and Lead CSR duties, supervises shifts, and assumes Store Manager responsibilities when needed. It requires open availability, the ability to work opposite shifts from the Store Manager, and reliable onsite attendance. The listed hiring range is $17.00 to $21.00.

Requirements

High school diploma or equivalent.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as cash registers, scanners, hot or cold beverage dispensers, and other machines or tools.
Ability to perform the essential duties and work in the described physical and work conditions.
Valid driver's license and dependable transportation.
Ability to work opposite shifts from the Store Manager and maintain open availability.

Nice To Haves

Six months to one year of retail and management work experience is preferred.

Responsibilities

Provide and coach staff to provide courteous, friendly, attentive customer service; greet customers, offer assistance and recommendations, process sales and payments accurately, and resolve routine customer concerns.
Operate the fuel console, lottery machines, money order machine, and telecom transaction systems.
Maintain awareness of facility conditions, report equipment failures and maintenance or supply needs, and perform or direct housekeeping tasks such as cleaning floors, windows, counters, displays, bathrooms, equipment, and disposing of trash.
Monitor product areas and ensure products are stocked, rotated, and displayed appropriately; prepare or assist with inventory orders and make price changes and signage updates according to guidelines.
Ensure shift sales are entered correctly and payments are handled and change is provided accurately in accordance with company policies.
Maintain cash, sales, payroll, and inventory records; account for variances; prepare and transmit daily bookkeeping, invoicing, and gasoline data; complete daily banking; and troubleshoot closeout and sales analysis.
Process weekly time and attendance records and payroll, and report sales, cash, inventory, or operating discrepancies to the Store Manager.
Follow company and brand guidelines for product breakage or spoilage.
Oversee store employees as directed, supervise shifts, assume Store Manager responsibilities when needed, and schedule employees according to company guidelines and business needs.
Perform and train employees in Customer Service Representative and Lead CSR duties; assist with counseling, provide performance feedback, and contribute to performance reviews.
Use non-discriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
Assist the Store Manager in maintaining a safe environment and protecting company assets; report injuries, theft, property damage, sanitation or waste-disposal issues, and potentially unsafe, unlawful, or unethical conduct.
Prepare or assist with periodic sales, product, and operating reports; attend job-related meetings; control merchandise, cash shortages, and selling expenses; maintain inventory levels and shift audits; and complete shift-change cash counts and reports.
Complete daily store reports and other duties assigned by the Store Manager, with minimal supervision, and maintain regular, predictable onsite attendance.