Store Assistant Manager - Anaheim (Katella)

The Salvation Army Southern California•Anaheim, CA

4d•Onsite

About The Position

The Store Assistant Manager partners with the Store Manager in the day-to-day operation of a Salvation Army Adult Rehabilitation Center retail store, supporting a positive shopping and donor experience and contributing to the Adult Rehabilitation Program. The role may assume responsibility for all store operations, including personnel and cash handling, when the Store Manager is absent. The assistant manager may be transferred or relocated to another store based on business needs and completes additional tasks assigned by retail leadership and administration.

Requirements

High school diploma or equivalent.
At least 2 years of retail management or supervisory experience; thrift experience is preferred.
Basic understanding of office applications, including Microsoft Word, Excel, and Outlook.
Valid driver’s license, ability to pass an MVR report, proof of insurance, and access to a motor vehicle.
Must pass a background check that includes Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to work a flexible schedule to ensure adequate coverage; full-time employees may be scheduled for any shift, including evenings, weekends, and holidays.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously; handle pushing and pulling objects; lift up to 50 pounds; and perform repetitive-motion tasks.

Nice To Haves

Previous thrift retail management or supervisory experience.

Responsibilities

Support the Store Manager with opening and closing procedures, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for day-to-day store operations, including personnel and cash handling, in the Store Manager’s absence.
Help monitor and analyze key performance indicators to drive sales and profitability in line with budgets and goals.
Schedule employees to provide appropriate store and donation-center coverage when the Store Manager is absent; coordinate morning and shift-change team meetings; and maintain accurate payroll records, including monitoring time and attendance edits.
Assist with hiring, training, directing, developing, and coaching store employees; communicate personnel matters and performance results to the Store Manager.
In coordination with the Store Manager and other relevant staff, support disciplinary warnings, conference reports, employee evaluations, and reporting of key performance results as needed.
Promote customer and donor satisfaction, excellent service, and good community relations; develop strategies to improve the customer experience.
Support the Store Manager in ensuring back-room processors and warehouse associates work effectively and meet daily processing goals.
Supervise, support, and report on the conduct of program beneficiaries when work therapy assignments are in place.
Protect and secure store currency, inventory, and property, including safe funds, bank deposits, products, equipment, and the building.
Secure the building during non-operating hours using the alarm system and alert protocol.
Establish and maintain safety measures consistent with ARC policy and government regulations, promptly report safety issues and incidents, help conduct and record mandatory weekly store meetings, and attend monthly ARC safety meetings in the Store Manager’s absence.
Complete other assigned tasks and transfer or relocate to other stores as business needs require.