Store Assistant Manager

Circle K•Mars, PA

10d•$17 - $21•Onsite

About The Position

The Store Assistant Manager supports the Store Manager in overseeing store operations, customer service, sales, financial controls, staffing, security, merchandising, facility upkeep, and administrative activities. The role supervises shifts, may assume Store Manager responsibilities when needed, and performs all duties with minimal supervision. It requires regular and predictable onsite attendance and open availability, including working shifts opposite the Store Manager. The position involves providing and coaching excellent customer service; operating registers and store equipment; maintaining the facility; stocking and displaying merchandise; maintaining accurate financial, inventory, payroll, and sales records; scheduling and supporting employees; maintaining a safe environment; completing reports and shift-change duties; and performing other duties assigned by the Store Manager. The role is based at Store 2743304, 1800 Three Degree Road, Mars, Pennsylvania 16045. Approximately 95% of work is indoors, with some outdoor cleaning duties and occasional work in a walk-in cooler or freezer.

Requirements

High school diploma or equivalent.
Six months to one year of retail and management work experience preferred.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership.
Ability to communicate information and ideas clearly and understandably.
Ability to deal with customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled, arrive on time, and maintain open availability, including working opposite shifts of the Store Manager.
Valid driver’s license and dependable transportation.
Ability to accurately operate equipment that may include cash registers, scanners, hot or cold beverage dispensers, and other machines or tools.
Ability to perform the essential duties and work in the described physical and environmental conditions.
Ability to work alone and with minimal direction.

Nice To Haves

Six months to one year of retail and management work experience is preferred.

Responsibilities

Provide and coach staff to provide courteous, attentive customer service; greet and assist customers, offer recommendations, and professionally resolve customer concerns.
Operate cash registers accurately, handle payments, make correct change, and perform transactions using fuel consoles, lottery machines, money-order machines, and telecom systems.
Maintain awareness of facility condition, report equipment or supply needs, and perform or direct housekeeping such as cleaning floors, windows, counters, displays, bathrooms, equipment, and outdoor areas.
Monitor product areas to ensure merchandise is stocked, rotated, fresh, appealing, and accessible; prepare or assist with inventory orders and implement price changes and signage.
Ensure shift sales are entered accurately and in accordance with company policies, including correct prices, transaction codes, payment handling, and change.
Maintain cash, sales, payroll, and inventory control records; account for variances; prepare daily bookkeeping, invoicing, and gasoline data; complete banking and close-out analysis; and process weekly time and attendance and payroll records.
Notify the Store Manager of sales, cash, inventory, or operating discrepancies and follow company or brand guidelines for breakage and spoilage.
Oversee store employees as directed, supervise shifts, assume Store Manager responsibilities when needed, and schedule employees according to company guidelines and business needs.
Perform and train employees in Customer Service Representative and Lead CSR duties; assist with employee counseling, feedback, performance reviews, hiring, training, mentoring, motivation, and separation using non-discriminatory management practices.
Assist the Store Manager in maintaining a safe environment and protecting company assets; report injuries, theft, property damage, sanitation or waste-disposal issues, and unsafe, unlawful, or unethical conduct.
Prepare or assist with periodic sales, product, and operating reports; attend job-related meetings, which may require irregular hours; control merchandise, cash shortages, and selling expenses; maintain inventory levels and perform shift audits.
Complete shift-change duties, including cash-drawer counts and end-of-shift or shift-change reports, daily store reports, and other duties assigned by the Store Manager.
Report to work on time, follow dress and appearance standards, and maintain regular, predictable onsite attendance.