Store Assistant Manager

Joe's Kwik Mart (CrossAmerica Partners)•Panama City, FL

3d•Onsite

About The Position

The Store Assistant Manager supports the Store Manager in overseeing day-to-day convenience store operations, delivering excellent customer service, managing staff, and maintaining store profitability. The role is hands-on and involves customer service, staff supervision, inventory control, sales and financial support, health and safety compliance, and administrative duties. The position works opposite the Store Manager; open availability is preferred, and the schedule may include all shifts.

Requirements

At least 2 years of experience in retail or convenience store management, including at least 1 year in a supervisory role.
High school diploma or equivalent.
Valid and current state driver's license.
Strong leadership, team-building, training, and employee-motivation abilities.
Excellent interpersonal and communication skills and a commitment to customer service.
Ability to handle difficult situations calmly and focus on solutions.
Strong organizational skills and ability to multitask and prioritize in a fast-paced environment.
Proficiency with point-of-sale systems, basic computer applications such as Word and Excel, and inventory management software.
Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the store schedule.
Ability to work alone.
Ability to stand for extended periods, up to 8 hours per shift; lift up to 50 pounds, frequently 10–25 pounds; carry items; bend, squat, reach, climb ladders, and walk throughout the store.
Ability to work in cold environments, including freezers and refrigerators, and perform repetitive tasks throughout a shift.

Nice To Haves

Previous leadership experience is a plus.
Associate or bachelor's degree in business or a related field.

Responsibilities

Greet and assist customers professionally, resolve complaints, and maintain customer service standards.
Ensure the store is clean, safe, organized, and presents a positive shopping environment.
Assist with recruiting, training, and onboarding employees; delegate work; coach team members; and maintain staff schedules and coverage.
Manage inventory activities, including ordering, receiving, shelving, stock checks, product rotation, quality control, and waste reduction.
Monitor compliance with store policies and procedures.
Promote products and services, help meet sales targets, monitor cash handling and transactions, and reconcile registers.
Support the Store Manager with budgets, expense control, and store profitability.
Ensure compliance with health, safety, and legal regulations; inspect the store for hazards; and support emergency preparedness and security protocols.
Assist with payroll, staffing reports, inventory records, and other administrative tasks; prepare store performance reports and maintain operational and employee documentation.
Perform seasonal snow removal as needed and handle emergency situations.