Store A Manager

Circle K • Carmel, IN

10d • $19 - $32 • Onsite

About The Position

The Store A Manager directs store operations and supervises at least two full-time employees, potentially including assistant managers, lead representatives, and customer service representatives. The manager hires, trains, schedules, supports, and evaluates employees; maintains store cleanliness, organization, inventory presentation, and customer service; and promotes a safe and professional environment for employees, customers, suppliers, and the surrounding community.

The role includes ongoing employee training and development, regular communication with store employees and the District Manager, and planning and organizing store activities and records. The manager reviews sales and expenses, prepares budgets and forecasts, manages merchandise margins, safeguards funds, and takes appropriate steps to maximize sales and net profits. The position requires at least 50 hours per week, open availability for all shifts, and work that may include weekends and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

• High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer or acquire the skills needed for store computer use, including reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to lift or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination.
• Ability to push or pull with arms up to 20 pounds.
• Ability to reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard.
• Ability to climb a ladder as needed to store or retrieve materials or place or remove signs.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (the posting identifies this qualification as preferred).

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, train, counsel, mentor, motivate, and manage employees using non-discriminatory practices.
• Assign and schedule employee tasks according to company guidelines and business needs.
• Maintain a clean, stocked, organized, and well-kept store in accordance with company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Develop positive, professional relationships with suppliers.
• Promote excellent customer service and resolve customer complaints promptly and professionally.
• Provide regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Prepare timely performance appraisals and provide performance-based feedback, including scheduled check-ins and anniversary reviews.
• Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and company expectations; ensure required training is completed on time.
• Establish timely communications with employees and hold ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals.
• Ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced; ensure required employment posters and signs are accessible.
• Analyze daily sales and expense information and take action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed; perform other financial analyses needed to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as required by business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED