Storage Property Manager

Highline Real Estate Partners LLC•Winder, GA

2d•$16 - $18•Onsite

About The Position

The Property Manager is the first point of contact for storage center customers and is responsible for smooth day-to-day facility operations. This full-time, hourly, non-exempt role combines sales, customer service, administrative, financial, maintenance, and security duties. The manager oversees facility management, supports revenue growth, and maintains a clean, secure, and welcoming environment for customers.

Requirements

Proficiency in sales techniques, revenue growth, and administrative tasks.
Proficiency in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills and the ability to engage effectively with internal and external customers.
Outgoing, friendly personality and professional demeanor and appearance.
Ability to work independently with minimal direct supervision.
Strong problem-solving skills and a balanced, mature, professional approach to people and challenges.
Ability to work under pressure, meet deadlines, and maintain a positive attitude while providing exceptional customer service.
Self-motivated, able to follow instructions and standard procedures, and able to complete tasks efficiently.
High school diploma or GED required.
Must pass a pre-employment background check and drug screening.
Ability to lift and carry up to 50 pounds.
Ability to stand for up to 8 hours at a time.
Ability to communicate clearly and professionally over the phone, including speaking, listening, and responding.
Ability to safely and successfully perform essential job functions while meeting productivity standards.
Regular and punctual attendance in compliance with company policies and applicable regulations.
Available to work Saturdays and adapt schedules to cover extended hours or additional shifts when operational needs and customer demand require.

Nice To Haves

College coursework or a degree.
Previous experience in sales, retail, or a customer-facing environment.

Responsibilities

Achieve sales and revenue goals through advertising, marketing strategies, and direct customer engagement in person and over the phone.
Develop and implement marketing strategies informed by competitive insights to attract and retain customers.
Provide accurate information, respond to customer inquiries, and resolve issues professionally and positively.
Identify opportunities to improve services for new and existing customers.
Represent the property and USA Storage Centers professionally.
Optimize revenue through pricing, promotions, and occupancy strategies.
Process customer payments, handle invoices, make bank deposits, and maintain accurate financial records.
Control expenses and track financial performance in accordance with budgetary guidelines.
Oversee delinquent accounts, follow up on outstanding payments, and take appropriate action under company policies and state lien laws.
Submit timely and accurate reports on property performance, financials, and operational updates.
Keep the facility clean, maintained, and secure by following maintenance checklists and conducting regular inspections.
Monitor security systems and promptly address issues.
Oversee upkeep of office areas, restrooms, grounds, and vacant units.
Maintain an adequate supply inventory and coordinate repairs in a timely manner.
Perform minor maintenance, including changing light bulbs, cleaning units, removing locks, picking up trash, and spraying weeds.
Oversee and coordinate contractors for larger maintenance projects and facility improvements.
Foster a positive work environment that promotes teamwork, collaboration, and goal achievement.
Follow company policies, procedures, and The.Highline.Way while maintaining professionalism.
Perform other duties assigned by the supervisor to support facility operations.