Storage Office Associate

Morningstar Properties•Bryan, TX
•Onsite

About The Position

Morningstar Properties is hiring a part-time Office Assistant for its Morningstar Storage facility in Bryan, Texas. The role supports the Property Manager and team in delivering superior customer experiences, meeting property sales goals, and maintaining effective property operations. The associate will receive hands-on training and guidance from the Property Manager and the broader Morningstar team, while learning property systems, procedures, and best practices. The role also contributes to maintaining the cleanliness, curb appeal, and organization of the property.

Requirements

  • High school diploma or GED.
  • Valid driver’s license in the state of employment for occasional work-related driving tasks.
  • Computer proficiency, including Microsoft Office Suite, email, and navigating multiple systems throughout the workday.
  • Willingness to work a flexible schedule.
  • Availability to work weekends.
  • Pass a pre-employment background check if extended an employment offer.
  • Curiosity, creativity, and willingness to learn.
  • Positive, team-oriented attitude and a can-do approach.
  • Self-motivated, dependable, and comfortable working independently.
  • Commitment to operational excellence and customer satisfaction.

Nice To Haves

  • Associate or bachelor’s degree.

Responsibilities

  • Build strong customer relationships, respond professionally to inquiries, and support customers.
  • Support property sales goals by closing sales leads, using phone sales skills and the technology platform, following up on leads, and demonstrating pricing knowledge.
  • Understand property operations, competition, and key performance indicators to support business decisions.
  • Handle daily office operations, including customer transactions, phone management, lead tracking, documentation, and administrative programs.
  • Learn and apply property systems, procedures, and best practices through training and guidance.
  • Help maintain property cleanliness, curb appeal, and overall organization.
  • Conduct regular property walkthroughs and adapt to new tools and technology while working independently.
  • Follow policies and procedures and use technology platforms, daily checklists, lead-to-lease tools, and delinquency management tools accurately.
  • Take ownership of responsibilities, identify improvements, and demonstrate accountability without constant supervision.
  • Work collaboratively with the Property Manager and team, provide coverage when needed, follow assignments, and communicate clearly to support service continuity.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay.
  • 401(k) with employer match.
  • Community involvement through the Morningstar Cares program.
  • Potential opportunities for advancement based on performance, company needs, and open positions.
  • Training programs for employee success.
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