Full-time Storage Manager
About The Position
The Storage Manager helps keep a self-storage property running smoothly by providing customer service, supporting sales, handling daily operations, and maintaining the property. The role requires initiative, accountability, organization, and the ability to work independently while communicating clearly with customers, coworkers, and management. Responsibilities include answering calls, giving property tours, helping customers choose storage solutions, addressing concerns, collecting payments, and maintaining records according to company policies. The manager walks the property daily, performs light maintenance and cleaning, opens and closes storage unit doors, and assists with general property upkeep. The work includes both indoor office duties and outdoor property responsibilities in varying weather conditions.
Requirements
- Positive, professional, and customer-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work independently and stay organized.
- Basic computer and administrative skills.
- Ability to lift up to 50 pounds and work indoors and outdoors as needed.
- Must pass a background check before hire.
- Must be legally authorized to work in the United States.
- Reliable transportation is required.
Nice To Haves
- Customer service, sales, retail, hospitality, or property management experience.
Responsibilities
- Take ownership of assigned work and help keep day-to-day operations running smoothly.
- Collect payments accurately and maintain records in accordance with company policies.
- Handle responsibilities independently and follow through without constant reminders.
- Support overall property operations and assist where needed.
- Answer incoming calls professionally and help customers feel welcomed and informed.
- Provide property tours and help customers find appropriate storage solutions.
- Resolve customer concerns with professionalism, patience, and common sense.
- Communicate clearly with customers, coworkers, and management.
- Walk the property daily to ensure the facility is clean, safe, and well-maintained.
- Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
- Open and close storage unit doors and assist with general property upkeep.
- Help maintain an appealing property appearance for customers.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
