Full-Time Property Manager- Storage Property
About The Position
The Property Manager assists customers with renting storage units in person, by phone, and through advertising and marketing opportunities. The role supports sales of rentals, insurance, and moving supplies; identifies customers’ storage needs and recommends solutions; and guides new customers through the rental process. The Property Manager resolves issues professionally and positively while maintaining organized records and a clean, orderly property. Duties also include property inspections, minor maintenance, competitor research, monitoring rates and revenue-related factors, and completing daily administrative and financial tasks. At participating locations, the role may also assist tenants with rental-truck services such as U-Haul, Penske, or company-owned vehicles. The position is based on property operating hours: Monday through Friday, 9:00 a.m.–5:30 p.m.; Saturday, 9:00 a.m.–3:00 p.m.; Sunday closed. The company describes a friendly, respectful, peer-to-peer culture that supports work-life balance, team empowerment, mentorship, growth, and recognition.
Requirements
- High school diploma or GED.
- A background screening will be conducted at the time of hire.
- For positions involving driving, a valid driver’s license and reliable transportation are required.
Nice To Haves
- Experience in a sales or retail environment.
- Experience in a fast-paced, customer-service-related environment.
- At least one year of property management experience for the Property Manager role.
Responsibilities
- Assist customers with renting units in person, by phone, and through advertising or marketing opportunities.
- Enhance sales through rentals, insurance, and moving supplies.
- Identify customers’ storage needs, offer solutions, provide excellent customer service, and guide new customers through rental processes.
- Resolve issues professionally and positively.
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units.
- Keep well-organized records, perform minor maintenance tasks, and conduct regular property inspections to support timely and consistent completion.
- Research local competitors in person and online; report gathered information, including rates and specials, to supervisors and other departments.
- Perform additional marketing functions as needed.
- Monitor rates, specials, and revenue-related factors.
- Complete daily administrative tasks, including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions according to policy and laws.
- At participating locations, assist tenants with completing, processing, and returning rentals through U-Haul, Penske, or company-owned rental-truck services.
Benefits
- Performance-based bonuses and incentives.
- Full line-up of benefits.
- Regular team recognition events and awards.
- Training exercises and continuous education are described as supporting team-member growth.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
