Storage Facilities Coordinator

Secure Storage • Baraboo, WI

3d • Onsite

About The Position

The Storage Facilities Coordinator helps keep Secure Storage properties running smoothly, supporting customer, account, and property needs across multiple locations. The role combines administrative operations, customer service, facility inspections and documentation, rental coordination, and as-needed property upkeep. It is fully onsite, with occasional travel to Secure Storage properties. The typical schedule is Monday through Friday, 9 a.m. to 5 p.m., with additional Saturday hours from 9 a.m. to 1 p.m. The position may be filled part-time or full-time, with schedule flexibility based on property and company needs.

Secure Storage is part of the MBE CPAs affiliate group and works alongside the REMS property management team to provide management services for storage properties, serving property owners and tenants. The team manages properties across Wisconsin.

Requirements

• Strong customer service and communication skills for answering general questions and assisting with accounts.
• Ability to stay organized and accurate with paperwork, documentation, reporting, and account information.
• Ability to complete property inspections and monitor unit availability.
• Ability to support collections and auction-related processes.
• Ability to perform as-needed property upkeep or willingness to do so.
• Ability to work independently and manage responsibilities across multiple properties.

Nice To Haves

• Experience with storage facilities, rental properties, or a similar environment is highly desired.

Responsibilities

• Support day-to-day administrative operations across multiple Secure Storage properties.
• Assist customers with accounts, payments, collections, and general questions.
• Complete facility inspections, monitor unit availability, and maintain property documentation.
• Manage overlocks, lock cuts, and auction-related processes.
• Coordinate vehicle rentals, including Penske truck rentals.
• Help maintain facility grounds and common areas, including landscaping, exterior upkeep, parking lot maintenance, and snow removal.

Benefits

• Long-term job stability and work-life balance to support raising a family.
• Competitive medical, dental, and vision insurance plans.
• FSA/HSA account options.
• Paid Time Off (PTO).
• 401(k) employer matching program.
• Tuition reimbursement and continuing education opportunities.
• Supplemental life, AD&D, short-term disability, long-term disability, and critical illness insurance options.
• Bonuses for helping with business development leads.
• Opportunity for career growth and upward mobility. Certain insurance benefits are only available to team members working 30 hours per week or more.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed