Stockroom Expeditor

1100 Applied Industrial Technologies, Inc.•Appleton, WI

About The Position

The Stockroom Expeditor supports Service Center performance and customer satisfaction by carrying out warehouse, delivery, inventory, and customer-service duties. The role partners with the Service Center operations team to provide strong customer service, support existing and new customers, and help meet or exceed monthly sales goals. Duties include receiving and verifying materials, maintaining stock areas, preparing sales orders, picking up and delivering orders, and assisting with counter and telephone sales.

Requirements

  • At least 1 year of customer service or warehouse experience.
  • Basic computer skills and accurate data-entry skills.
  • Math and mechanical aptitude and basic reading skills.
  • Proper English grammar and written and verbal communication skills.
  • Valid driver's license and clean driving record (MVR).
  • Ability to stand for extended periods, walk, bend, and regularly lift 50 pounds or more.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in a distribution or parts-counter environment.
  • Knowledge of industrial distribution products.
  • Warehouse experience.
  • Ability to demonstrate teamwork, ambition, innovation, accuracy, integrity, and professionalism.
  • Desire and ability to quickly learn new processes and systems.
  • Ability to multitask, prioritize, and manage time effectively.

Responsibilities

  • Receive and verify incoming materials and ensure merchandise accuracy.
  • Maintain stock areas and inventory; stock supplies.
  • Prepare and pull sales orders and pick up and deliver orders.
  • Follow daily schedules, work orders, and verbal and written instructions.
  • Use a motor truck, hand and mobile lift equipment, simple hand and power tools, weighing scales, and postage meters.
  • Operate a company vehicle to pick up and deliver orders, equipment, and mail as required; sort assignments and arrange efficient routes.
  • Assist with counter and telephone sales and customer calls as needed.
  • Provide customer service to customers at the Service Center and during deliveries.
  • Maintain a clean driving record.
  • Partner with Service Center operations to support customer satisfaction, business growth, and monthly sales goals.
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