Stockroom Expeditor

FCX Performance•Appleton, WI

10d

About The Position

The Stockroom Expeditor performs warehouse, delivery, and customer service duties that support Service Center performance and customer satisfaction. The role works with the Service Center operations team to provide customer service, help grow business with existing and new customers, meet or exceed monthly sales goals, and increase customer satisfaction. Duties include receiving and verifying materials, maintaining stock areas and inventory, preparing sales orders, picking up and delivering orders, equipment, mail, and supplies, and assisting with counter and telephone sales. The role also uses a company vehicle and warehouse equipment, follows schedules and instructions, and maintains an accurate and clean driving record.

Requirements

At least 1 year of proven customer service or warehouse experience, ideally in a distribution or parts counter environment.
Basic computer skills and accurate data entry skills.
Math and mechanical aptitude and basic reading skills.
Proper English grammar and written and verbal communication skills.
Valid driver’s license and clean motor vehicle record.
Ability to stand for extended periods, walk, bend, and regularly lift 50 pounds or more.
High school diploma or equivalent.

Nice To Haves

Knowledge of industrial distribution products.
Warehouse experience.
Teamwork, ambition, innovation, accuracy, integrity, and professionalism.
Desire and ability to quickly learn new processes and systems.
Ability to multitask, prioritize, and manage time effectively.

Responsibilities

Receive and verify incoming materials and ensure merchandise accuracy.
Maintain stock areas and inventory; stock supplies.
Prepare sales orders and pull orders.
Pick up and deliver orders, equipment, and mail as required.
Work from daily schedules and work orders, following verbal and written instructions.
Operate a company vehicle and arrange efficient delivery routes.
Use motor trucks, hand and mobile lift equipment, hand and power tools, weighing scales, and postage meters.
Assist with counter and telephone sales and customer calls as needed.
Provide customer service to Service Center customers and customers receiving deliveries.
Partner with Service Center operations to support customer satisfaction, business growth, and monthly sales goals.
Maintain a clean driving record.