Stockroom Assistant
About The Position
WeatherTech is seeking a Stockroom Assistant to support stockroom operations and ensure factory store orders are handled properly and promptly. The role provides customer service in the Factory Store, manages stockroom inventory, processes deliveries, and maintains safe, organized storage areas. Schedules vary and may include weekend days, evenings, nights, and holidays; overtime may be required as business demands. The position offers a competitive compensation and benefits package, with potential end-of-year bonuses and pay increases, along with training and advancement opportunities.
Requirements
- At least 6 months of experience in warehouse or stockroom operations.
- High school diploma or equivalent.
- Knowledge of Microsoft Office Suite.
- Friendly and helpful attitude and demeanor.
- Strong interpersonal and communication skills to work effectively with customers.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Authorized to work in the United States.
Responsibilities
- Provide customer service and support in the Factory Store by receiving, printing, picking, and packing orders accurately and promptly; help customers carry products to their vehicles and answer on-site product questions.
- Use the ERP system to manage stockroom inventory, conduct daily and monthly inventory and cycle counts, resolve discrepancies, create bills of lading (BOLs) for restocking, and maintain daily product-return logs.
- Unpack deliveries and place inventory in the correct locations.
- Store stock safely and accessibly in compliance with regulations and department guidelines.
- Maintain accurate knowledge of inventory and its locations.
- Store items in an orderly and accessible manner in supply rooms and other areas.
- Clean and maintain supplies, tools, equipment, and storage areas in accordance with safety regulations and department policies and procedures.
- Identify stock items using tags, stamps, electric marking tools, or other labeling equipment.
- Interact with customers when applicable and provide management with timely feedback about service failures or customer concerns.
- Participate in required training on department tasks and skills, product installation, company policies, and safety guidelines.
- Follow company safety rules and keep the designated work area clean and orderly.
- Work a varied schedule that may include day, evening, night, weekend, and holiday hours, and work overtime as business demands.
- Perform other duties as assigned.
Benefits
- Competitive compensation and benefits package, with potential end-of-year bonuses and pay increases.
- Medical plans through BlueCross BlueShield of Illinois.
- Dental insurance.
- Vision insurance.
- Short- and long-term disability coverage.
- Company-paid life insurance.
- 401(k) plan.
- Paid vacation, holidays, and sick time.
- Training, advancement opportunities, internal promotions, and skill development.
- Clean and safe workspace.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
