PT- Seasonal overnight Stocking

Five Below • Horseheads, NY

2d • Onsite

About The Position

The Stocking role at Five Below supports customers and store operations by providing prompt, helpful service and assisting with merchandise availability. Associates help customers find products, answer questions, recommend merchandise, promote store events and promotions, and address customer concerns. They communicate restocking and service needs, along with customer feedback, to management and work with the team toward store and company goals. The role is seasonal, part-time, and may include overnight shifts. The starting pay is $16.00 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges when appropriate.
• Communicate merchandise restocking and service needs, as well as customer feedback, to management in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive, productive work environment.
• Retrieve, put away, and move merchandise between the stock room and sales floor.
• Operate store technology and equipment, including registers and handheld or mobile devices.

Benefits

• The posting directs applicants to Five Below’s benefits site for information about health coverage and financial and personal wellness support; specific benefits are not detailed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed