PT- Seasonal overnight Stocking

Five Below • Horseheads, NY

1d • Onsite

About The Position

The Stocking role supports Five Below’s store operations and customer experience by assisting customers, promoting merchandise and store events, addressing concerns, communicating needs to management, and collaborating with the team. The position involves operating store technology, moving and stocking merchandise, retrieving items from the stock room, and maintaining merchandise layouts. The posting identifies the role as seasonal and part-time, with overnight shifts possible and a flexible schedule that may include days, evenings, weekends, and travel as required.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential issues or concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders, kneel, bend, twist, stoop, move across the sales floor and between the sales floor and stock room, and remain stationary and upright for 80% of the time.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Responsibilities

• Greet and promptly assist customers, including managing multiple customer interactions efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including alternatives that may turn returns into exchanges when possible.
• Inform management about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to support store and company goals and contribute to a positive, productive work environment.
• Operate store devices and equipment, including cash registers, computers, hand-held devices, phones, walkies, and mobile devices.
• Move, retrieve, put away, and stock merchandise, including merchandise weighing up to 25 pounds and items placed or removed at heights of 5–10 feet.
• Follow merchandise layouts, associate schedules, and standard operating procedures.

Benefits

• The posting refers applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefit plans are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed