Stocking & Wholesale Fulfillment Group Lead, 1st Shift

Lilly Pulitzer•King of Prussia, PA

4d•Onsite

About The Position

The Stocking & Wholesale Fulfillment Group Lead supports the Fulfillment Center in stocking and Wholesale Fulfillment operations. The role is highly versatile, with responsibilities that may change day to day. The associate uses prior powered-equipment experience to meet stocking demands safely and efficiently and applies knowledge of fulfillment systems and processes, including waving, replenishment, picking, shortage investigation, value-added services (VAS), routing, manifesting, and shipping. The role requires consistently accurate inventory work and hands-on support of operations. The position performs and monitors receiving and stocking, supports the daily flow of Wholesale Fulfillment, and maintains a safety-first approach throughout the Fulfillment Center. It also requires cross-training across departments, supporting company sale events, providing day-to-day leadership and motivation while personally performing work, and meeting merchandise and shipping deadlines. Although this is a Group Lead role, it is not supervisory; Wholesale Fulfillment Associates report to the Wholesale Fulfillment managerial team. This is a full-time, hourly, non-exempt position based in King of Prussia, Pennsylvania. The regular schedule is Monday through Friday, 6:30 a.m. to 3:00 p.m. Overtime requires advance approval, and flexible additional hours may be needed during peak periods. Saturday availability is required. The position is eligible for overtime and standard company benefits.

Requirements

High school diploma or equivalent.
Basic computer skills with Microsoft Excel, Microsoft Word, and Manhattan; training may be provided if needed.
Ability to independently move, stack, and load boxes weighing up to 50 pounds.
Prior experience operating forklifts or similar machinery.
Valid driver’s license and ability to operate a 24-foot box truck.
Responsibility, dependability, and commitment.
Ability to work Saturdays.
Ability to work flexible additional hours during peak periods.

Nice To Haves

1–2 years of relevant work experience in a distribution or materials-handling environment is preferred.

Responsibilities

Perform and monitor receiving and stocking functions, including unloading and storing deliveries, returns, and samples.
Deliver inbound mail and office packages on the day they arrive and ensure outgoing parcels and mail from the other facility are delivered to the packaging station.
Assist with managing seasonal floor locators and arrange deliveries to support efficient picking.
Coordinate with Receiving to maintain a 24–48-hour initial stocking service level after ILPN labeling.
Ensure cartons are slotted in the correct locations and teach associates proper carton handling, ILPN consolidation, and forward- or back-stock placement.
Assist with put-away, floor moves, consolidations, inventory movement, and maintaining a clean and organized back-stock area and dock.
Work with management to determine what inventory should be moved to backstock or remain in current-season racks.
Transfer units between buildings, including driving the company truck, loading and unloading pallets, and pulling and stocking inventory in active picking locations.
Perform daily Wholesale Fulfillment tasks, including waving orders in WM, printing and distributing labels or tasks, and completing replenishment assignments.
Support the Wholesale Shipping Group Lead and provide instruction and guidance to associates assigned to Wholesale Fulfillment.
Check the WM dashboard for unconfirmed cartons and ensure orders are confirmed and sent to Shipping.
Oversee the Wholesale Picking Floor hands-on to ensure orders are picked correctly and delivered to Shipping for efficient processing.
Assist with VAS oversight and follow Major Account routing guidelines to help minimize chargebacks.
Move picked orders from the Wholesale picking area to VAS and address conveyor or package-flow complications.
Maintain Wholesale Box inventory and notify the Supervisor when supplies need to be ordered.
Research shortages and support Inventory Group Leads, including providing broader shortage-research support when Inventory Control management or leads are absent.
Take the lead during later hours, 3:00–7:00, and prepare for each day by understanding priorities and expected order flow.
Use powered equipment safely, follow warehouse signage, use spotters when needed, report unsafe behavior, and promote safe conduct.
Dispose of pallets, plastic wrap, and cardboard in designated areas; keep staged pallets organized, labeled, and wrapped appropriately for pickup.
Cross-train and assist in other Fulfillment Center departments as directed, including picking, packing, returns, VAS, E-Commerce, receiving, stocking, employee sales, and perpetual inventory counting.
Assist with employee sales and giveaways, including setup, operation, takedown, returning goods to stock, and maintaining reasonable service levels during events.
Act as a diligent, professional, and punctual role model; motivate others to meet daily objectives, especially during seasonal peaks, while personally performing work tasks.
Meet industry and shipping deadlines while handling merchandise with care.
Contribute to the company’s corporate social responsibility principles, including respect for people and communities and environmentally friendly processes.
Collaborate effectively in alignment with company Core Values and comply with company policies, work rules, and the Employee Handbook Code of Conduct.