Stocking & Wholesale Fulfillment Group Lead, 1st Shift

Lilly Pulitzer•King of Prussia, PA

3d•Onsite

About The Position

The Stocking & Wholesale Fulfillment Group Lead supports the fulfillment center in stocking and wholesale fulfillment operations. The role is versatile, with daily tasks that may change based on operational needs. It requires maintaining accuracy, meeting deadlines, using powered equipment safely, and understanding warehouse systems and wholesale fulfillment processes. The position is hands-on and provides instruction and guidance to associates, but it is not a supervisory role; Wholesale Fulfillment Associates report to the Wholesale Fulfillment managerial team. The role performs and monitors receiving, stocking, put-away, floor moves, consolidations, inventory movement, and dock organization. It supports the floor locator and works with Receiving to maintain a 24–48-hour initial-stocking service level. It also handles building-to-building inventory transfers, including operating the company truck and loading and unloading pallets. Wholesale fulfillment duties include waving orders, printing and distributing labels or tasks, completing replenishment assignments, overseeing the picking floor, assisting with value-added services and shipping flow, checking for unconfirmed cartons, and researching shortages. The Group Lead supports inventory and wholesale fulfillment management and takes the lead during later hours, preparing for each day by understanding priorities and expected order flow. The position requires cross-training and assistance across fulfillment center departments, including picking, packing, returns, VAS, e-commerce, receiving, stocking, employee sales, and perpetual inventory counting. It also assists with employee sales and giveaways, from setup through returning goods to stock. The Group Lead serves as a role model, motivates colleagues, and personally performs work tasks while helping the team meet seasonal and shipping deadlines. This is a full-time, hourly, non-exempt position based in King of Prussia, Pennsylvania. Regular hours are 6:30 a.m.–3:00 p.m., Monday through Friday. Saturday availability is required, and flexible additional hours may be needed during peak periods. Overtime is eligible but requires advance approval from the Senior Director of Fulfillment, Logistics and Facilities. The role is eligible for standard company benefits.

Requirements

High school diploma or equivalent.
Responsibility, dependability, and commitment.
Basic computer skills in Microsoft Excel, Microsoft Word, and Manhattan; training may be provided if necessary.
Ability to independently move, stack, and load boxes weighing up to 50 pounds.
Prior experience operating forklifts or similar machinery.
Valid driver's license and ability to operate a 24-foot box truck.
Ability to work Saturdays.
Ability to work flexible additional hours during peak periods.
Ability to perform the essential work safely and accurately, meet deadlines, and work hands-on in a fulfillment center.

Nice To Haves

1–2 years of relevant work experience in a distribution or materials-handling environment is preferred.

Responsibilities

Perform and monitor receiving and stocking functions, including unloading and storing deliveries, returns, and samples.
Deliver inbound mail and office packages on the day they arrive and deliver outgoing parcels and mail from the 781 3rd Avenue facility to the designated packaging station.
Assist with the seasonal floor locator for e-commerce and retail/wholesale inventory, organizing deliveries to support efficient picking.
Coordinate with Receiving to maintain a 24–48-hour service level for initial stocking and ensure cartons are put away in appropriate locations within that timeframe.
Slot cartons according to the current season locator; teach associates carton-cutting, ILPN consolidation, and forward or back-stock placement procedures.
Assist with put-away, floor moves, consolidations, inventory movement, and maintaining clean, organized back-stock and dock areas.
Work with Stocking and Wholesale Fulfillment Management to determine which inventory should move to backstock and which should remain in current-season racks.
Transfer units between buildings, including driving the company truck, loading and unloading pallets, and pulling and stocking inventory in active picking locations.
Perform daily operational tasks that maintain the flow of Wholesale Fulfillment, including waving orders, printing and distributing labels or tasks, and completing replenishment assignments.
Support the Wholesale Shipping Group Lead and provide instruction and guidance to associates assigned to Wholesale Fulfillment.
Check the WM dashboard for unconfirmed cartons and ensure orders are confirmed and sent to Shipping.
Oversee the Wholesale Picking Floor hands-on to help ensure orders are picked correctly and delivered to Shipping for processing.
Assist with overseeing the VAS area and following major-account routing guidelines to minimize account chargebacks.
Help move picked orders from the wholesale picking area to VAS and address conveyor or package-flow complications.
Assist with inventory maintenance of wholesale boxes and notify the Supervisor when supplies need to be ordered.
Research shortages to confirm cartons, supporting Inventory Group Leads and providing broader shortage-research support when inventory control leaders are absent.
Take the lead during the 3:00–7:00 p.m. period and prepare for each workday by understanding priorities and expected order flow.
Follow warehouse safety practices when using powered equipment, use spotters when needed, report unsafe behavior, and dispose of pallets, plastic wrap, and cardboard properly.
Keep staged pallets for major and Pack and Hold orders organized, labeled, and appropriately wrapped.
Cross-train and assist in other fulfillment center departments as directed, including picking, packing, returns, VAS, e-commerce, receiving, stocking, employee sales, and perpetual inventory counting.
Assist with employee sales and giveaways, including setup, event operations, teardown, and returning goods to stock, while maintaining reasonable fulfillment service levels.
Model diligent, professional, and punctual conduct; motivate colleagues; participate in all work functions; and personally perform hands-on tasks.
Meet industry, seasonal, and shipping deadlines while handling merchandise with care.
Comply with fulfillment center work rules, company policies, and the Code of Conduct, and contribute to corporate social responsibility principles.