Seasonal Early Morning/Overnight Stocker

Five Below • Kenosha, WI

23d • Onsite

About The Position

The Stocker supports store operations by assisting customers, maintaining merchandise availability, and contributing to store and company goals. The role includes customer service, product recommendations, communicating customer feedback and restocking needs to management, and retrieving and putting away merchandise. The position is seasonal and may require flexible scheduling, including day, evening, weekend, and overnight shifts.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule, including day, evening, weekends, and potentially overnight shifts.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb ladders, kneel, bend, twist, stoop, and move across the sales floor and stock room.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and assist customers promptly, including handling multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, seeking exchanges instead of returns when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to achieve store and company objectives and support a positive, productive work environment.
• Operate a cash register and other devices; retrieve and put away merchandise and assist customers on the sales floor.

Benefits

• The posting directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed