Early Morning Stocker - Rogers 1849

Ross Dress For Less•Springfield, MO

8d•Onsite

About The Position

The Retail Associate is responsible for ensuring customers have a positive shopping experience and for supporting store operations. Associates greet and assist customers, respond promptly to service needs, maintain a safe and clean store, and ensure merchandise is presented and organized according to company standards. The role may involve performing functions throughout the store as business needs require, including additional tasks that support customer service and operational goals. Associates follow company safety, loss-prevention, cash-handling, merchandise-protection, and other operating procedures. They are expected to treat customers and coworkers courteously, represent the company professionally, safeguard confidential information and merchandise, and complete assigned work efficiently. Stockroom-shift associates must regularly push, pull, and lift more than 20 pounds.

Requirements

Communicate effectively with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
Perform basic mathematical calculations commonly used in retail environments.
Use store equipment, including PDTs, registers, and PCs, as required.
Spend up to 100% of working time standing, walking, and moving around the store.
Regularly bend, squat, kneel, climb, carry, reach, and stoop.
Occasionally push, pull, and lift more than 25 pounds.
Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For stockroom shifts, regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and correct or report unsafe conditions.
Treat customers and associates with respect and courtesy, and maintain a friendly and professional manner.
Assist customers with merchandise, answer questions, operate registers as trained, greet customers, and respond promptly to service calls and issues.
Represent and support the company brand and recognize fellow associates through company programs.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping surfaces, replenishing restroom supplies, and disinfecting high-touch areas.
Maintain a professional appearance and follow the company dress code.
Complete assigned sizing and recovery to keep the store neat, clean, organized, and merchandised to standards.
Move newly received merchandise to the sales floor promptly and merchandise it according to company practices and presentation guidelines.
Follow loss-prevention, shortage-awareness, store-protection, and merchandise-protection practices.
Safeguard confidential information, cash, credit card information, and merchandise; follow mark-out-of-stock policies and procedures.
Follow procedures for cash, check, charge-card, refund, void, and offline transactions, and handle bankable tenders accurately.
Perform work with urgency and maximize productivity by following store best practices.