Premium Outlets at San Marcos- FT Stock Supervisor

Michael Kors • Austin, TX

1d

About The Position

The Stock Supervisor manages the stock and cashier team at the Premium Outlets at San Marcos. The role supports store operations, inventory management, shipping and receiving, merchandising, customer service, and staff training while helping maintain Michael Kors brand standards in a creative, fast-paced retail environment.

The Stock Supervisor collaborates with the store manager on risk management, physical security, cash controls, and inventory management. The position also supports staff training and follow-up, resolves customer concerns, and helps ensure the selling floor and deliveries are maintained in a timely and orderly manner.

Requirements

• Minimum 2 years of retail experience.

Responsibilities

• Collaborate with the store manager on risk management, physical security, store cash controls, and inventory management.
• Assist in training sales staff in appropriate register usage and maintenance.
• Understand and properly execute management register functions.
• Assist with stock, shipping, and receiving protocols, policies, procedures, and related paperwork.
• Participate in inventories.
• For offsite drivers only, drive product to and from the offsite location as needed.
• Ensure the selling floor is neat, organized, stocked, and consistently reflects the correct visual image.
• Assist with implementing and maintaining merchandising and visual directives.
• Ensure deliveries are processed properly and in a timely manner.
• Identify product concerns promptly.
• Communicate inventory needs to support business goals.
• Support and encourage staff to provide a high level of customer service.
• Build and maintain repeat clientele using a personal client book and help staff use their client books.
• Resolve client problems and complaints quickly and effectively to ensure client satisfaction.
• Assist sales associates with customer service issues, including dissatisfied customers, returns, and defective merchandise.
• Ensure image and grooming standards are professional and reflect the brand image.
• Adhere to the work schedule, including time and attendance requirements.
• Support and assist with follow-up for training programs and seminars.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed