Retail Store Manager - Full Time - San Marcos Premium Outlets - San Marcos, TX

Swarovski • San Marcos, TX

1d

About The Position

As a Store Manager at Swarovski, you will lead and develop the retail team, foster team spirit, deliver exceptional customer experiences, and drive commercial success. You will represent the Swarovski brand and inspire excellence while supporting the team's growth. The role oversees sales performance, customer relationships, recruitment and coaching, store operations, and adherence to company policies and standards.

Requirements

• At least 3 years of experience in a multicultural retail environment in luxury fashion, cosmetics, or lifestyle brands.
• Excellent leadership, coaching, and team development skills.
• Digital proficiency and strong operational know-how.
• Ability to establish trustful relationships and empower others.
• Customer-focused, curious, empathetic, results-driven, and commercially minded team player.
• English skills.

Responsibilities

• Lead, motivate, and develop the team to achieve sales goals and deliver outstanding service.
• Build strong customer relationships and promote loyalty programs.
• Recruit, onboard, and coach talent, and secure succession plans.
• Set and manage individual and team targets, proactively assessing performance.
• Oversee inventory, cash handling, loss prevention, and compliance.
• Ensure implementation of Swarovski policies, procedures, and standards.

Benefits

• Recognition awards celebrating achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave.
• Global employee assistance program providing mental, physical, and emotional health support, managerial support, and financial and legal assistance.
• Product, personal, and leadership skills training.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed