Stock Specialist, Waikiki

Hermès•Honolulu, HI
•$24 - $25•Onsite

About The Position

The Stock Specialist at Hermès’ Waikiki Boutique supports the client experience and boutique operations in a fast-paced luxury environment. Reporting to the Operations Manager, the role works collaboratively with the Operations team, sales team, selling support teams, and shipping and receiving team to organize stockrooms, process daily deliveries, retrieve merchandise for clients and sales associates, and help the boutique reach its targets. Regular in-person work at a Company-designated location is an essential function of the position.

Requirements

  • Strong attention to detail and a sense of urgency.
  • Ability to support an environment of teamwork, trust, and collaboration.
  • Strong communication skills and a gracious, warm approach.
  • Adaptability and flexibility in scheduling to meet business needs.
  • Proficiency with POS systems and Microsoft Office Suite, including Outlook and Excel.
  • Ability to work a flexible schedule according to business needs.
  • Ability to lift up to 50 pounds without assistance.
  • Ability to work regularly in person at a Company-designated location.

Responsibilities

  • Quickly locate and retrieve merchandise, including additional sizes, colors, and options, to provide service to clients and support the sales team.
  • Move products between floors for clients, associates, or back-stocking.
  • Engage customers with a friendly, warm attitude and provide exceptional service.
  • Store and replenish merchandise on each sales floor efficiently and precisely.
  • Work with the IC team to reticket returned merchandise daily and promptly return it to the sales floor or stock.
  • Participate in store inventory, cycle counts, and manual counts.
  • Work across multiple floors and product categories to support client and sales team requests.
  • Maintain clean, organized sales floors and stockrooms that meet visual and operational standards.
  • Assist the selling team with stock and size questions.
  • Organize stock to optimize inventory workflow, space utilization, and sales objectives.
  • Complete operational tasks related to inventory, transfers, and other assigned duties.
  • Adapt and provide flexible support to meet business needs.
  • Place incoming daily receipts in the appropriate stockrooms according to established standards, supporting the shipping and receiving team.
  • Support other operational duties and complete other duties as assigned by the supervisor.

Benefits

  • Commission and bonus incentives based on sales performance.
  • Medical, dental, and vision coverage.
  • Life insurance and disability coverage.
  • Paid time off, including 15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time.
  • Paid parental leave and transition time.
  • 401(k) and Roth retirement plan with company matching and profit sharing.
  • Voluntary benefits, including flexible spending accounts, fitness reimbursement, and voluntary life insurance.
  • Product discount and EAP resources.
  • Access to Calm App, Health Advocate, Family Building Support, and other resources.
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