Customer Service Rep (Waikiki - 18046)

Domino's Franchise • Honolulu, HI

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and help prepare and process orders. The role includes operating store equipment, stocking ingredients and supplies, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may suit someone seeking part-time or full-time work, including a second job, and offers opportunities to advance into management or other roles.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Eye-hand coordination and the ability to make precise, rapid movements.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing for most tasks; walking, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers and co-workers in person or by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move cases of ingredients and supplies to storage shelves.
• Perform other store tasks such as removing trash, stocking shelves, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed