Assistant General Manager - Waikiki

Domino's Franchise•Honolulu, HI

About The Position

The Assistant General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew and ensuring that team members follow all policies and procedures. The position involves working 55 or more hours per week and requires prior restaurant experience. The stated pay range is $80,000–$85,000, paid hourly and weekly. Duties also include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Orientation and on-the-job training are provided. Team members may also deliver products by car, deliver flyers and door hangers, and must have a valid driver’s license, a safe driving record, and access to an insured vehicle that can be used for delivery. Work takes place in a restaurant with varying temperatures, including a walk-in cooler and hot work areas, and may involve outdoor tasks in adverse weather. The role can expose workers to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, squatting, and frequent reaching and hand use. Delivery duties may involve driving, walking, carrying products, and climbing stairs.

Requirements

Prior restaurant experience is required.
Availability to work 55 or more hours per week.
Ability to follow and enforce all company policies and procedures.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers in person and by telephone.
Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver’s license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to meet the physical demands of the role, including standing, lifting and carrying supplies weighing up to 50 pounds, reaching, bending, and climbing.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
Maintain customer relations and provide great customer service.
Work to a schedule and ensure attendance and punctuality.
Maintain store cleanliness and a perfect image while adhering to standards and company policies.
Support marketing and store profitability.
Operate equipment, stock ingredients and supplies, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car, and deliver flyers and door hangers when required.