Stock Hourly Manager

Dufry•Hudson, OH

4d•Onsite

About The Position

The Retail Stock Shift Manager supervises stock operations during assigned shifts at Philadelphia International Airport. The role oversees stock associates and coordinates workload to ensure accurate receiving, efficient replenishment, inventory accuracy, and compliance with safety, security, and operational standards. The manager works with store teams to maintain product availability and merchandise presentation in support of sales performance. This role includes coordinating freight and deliveries; maintaining stockroom organization and asset protection; managing replenishment, returns, damaged and outdated goods; and using inventory systems to track stock, process orders, and maintain records. The manager also supports inventory counts, coaches team members, communicates shift performance and staffing needs to management, and promotes safe work practices. The work takes place in fast-paced stockroom and back-of-house areas with variable temperature and noise. The schedule requires flexible availability, including early mornings, evenings, weekends, and holidays. The position is classified as non-exempt under the FLSA.

Requirements

At least 3 years of combined experience in stock operations, inventory, or warehouse functions.
At least 2 years of shift lead or supervisory experience in retail stockroom or warehouse environments.
High school diploma or equivalent.
Working knowledge of inventory management systems (RMS/WMS/ERP).
Proficiency with Microsoft Office; Excel skills for basic reporting, including filters and sorting, are required.
Familiarity with FIFO, ticketing and labeling standards, and loss prevention controls.
Ability to stand and walk for extended periods and frequently bend, reach, and use ladders.
Ability to regularly lift and carry up to 50 pounds and push or pull carts and pallets as needed.
Flexible availability, including early mornings, evenings, weekends, and holidays.

Nice To Haves

Associate degree in Business or Supply Chain; may count toward experience per company policy.
SAP experience.
Excel PivotTables experience.
OSHA Power Industrial Truck (PIT)/MHE certification, or ability to obtain certification upon hire.
Safety training in PPE, ergonomics, and ladder safety.

Responsibilities

Supervise stock associates during assigned shifts, assign tasks, set priorities, and ensure timely completion of receiving, stocking, and inventory procedures.
Ensure adherence to opening and closing checklists, stockroom standards, and asset protection protocols; inspect organization, labeling, and secure storage.
Coordinate incoming freight by receiving, counting, and processing deliveries, and document and report shortages, overages, and damages within required timeframes.
Manage floor replenishment, maintain in-stock levels, and partner with sales teams to identify product outs and prioritize restocking according to business needs and merchandising standards.
Oversee returns and the processing of damaged and outdated goods for vendor credit, maintaining accurate documentation and timely completion of procedures.
Use RMS/WMS/ERP systems to track stock levels, process orders, and maintain records; assist with cycle counts, investigate variances, and support annual physical inventory.
Maintain clean, organized, and safe stock areas; ensure proper equipment use, storage practices, and PPE/OSHA compliance; escalate maintenance needs.
Coach employees on the job, reinforce SOPs, safety practices, and performance expectations, provide real-time feedback, and support cross-training.
Share shift updates with management on KPIs, staffing needs, and process improvements.
Promote safe work practices and protect company assets.