Early am and Overnight Stock Crew

Five Below • Erie, PA

10d

About The Position

Five Below is hiring a Stock Crew associate to support customers and store operations. The role involves assisting customers, sharing product information, promoting store events and promotions, resolving customer concerns, communicating merchandise and service needs to management, and collaborating with the team to meet store and company goals. The position also includes operating checkout and communication devices, stocking and retrieving merchandise, and maintaining merchandise layouts and procedures. The schedule is flexible to meet business needs and may include day, evening, weekend, or overnight shifts, as well as travel when required. The role is hourly and starts at $11.00.

Requirements

• Must be at least 16 years old.
• Must be available to work a flexible schedule, including day, evening, and weekend hours; the schedule may include overnight shifts and travel as required.
• Comfortable using technology or willing to learn, including computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders, kneel, bend, twist, stoop, move throughout the sales floor and stock room, and remain in a stationary, upright position for 80% of the time.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and make recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, including exchanges where possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to support store and company goals and contribute to a positive work environment.
• Operate cash registers and other devices; move, retrieve, and put away merchandise.
• Identify and follow written or electronic instructions related to merchandise layouts, associate schedules, and standard operating procedures.

Benefits

• The company directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed