Stock Associate - HOKA

Deckers•Castle Rock, CO

10h•Onsite

About The Position

At HOKA, Stock Associates help stores succeed by organizing inventory and maintaining safe, efficient stock areas. Working closely with the Stock Lead, they receive and merchandise products so customers can find the items they want. The role involves receiving, storing, picking, counting, and distributing products and materials; verifying shipments and resolving discrepancies; and assembling, packing, and shipping merchandise transfers between stores or distribution centers. Stock Associates follow stock procedures and policies, keep the stockroom orderly, use safety and security measures, and manage damaged or mismatched inventory in accordance with company standards. The role also supports the sales floor by replenishing and displaying products according to visual merchandising standards. Stock Associates greet customers, direct them to products and store areas, answer questions, and share product knowledge while maintaining a positive attitude and promoting the store and brand. They collaborate with their team, arrive on time, and notify the Store Manager in advance if they will be late or absent. The position requires schedule flexibility to meet business needs. Deckers Brands describes its benefits as including competitive pay, discounts, perks, global contests, and opportunities for growth and development. The posted target salary for new hires at the specific store location is $17.00; actual pay depends on location and other factors.

Requirements

High school diploma.
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet business needs.
Proficiency with Microsoft Office tools and applications.
Valid driver's license.

Nice To Haves

One to two years of retail store management experience preferred.

Responsibilities

Receive, store, pick, count, and distribute products and materials to meet store needs.
Receive and verify shipments, resolve discrepancies, and maintain accurate inventory counts.
Assemble, pack, and ship merchandise transfers between retail locations or distribution centers.
Follow stock processes and policies; maintain a neat and orderly stockroom and use safety and security measures.
Control damaged merchandise and mismatched inventory according to company standards.
Replenish and display products on the sales floor according to visual merchandising standards.
Greet customers, direct them to products and store areas, answer questions, and provide current product knowledge.
Maintain a positive and cheerful attitude with customers and team members and promote the store and brand image.
Work cooperatively with the team to achieve business goals.
Arrive at work on time and notify the Store Manager in advance of lateness or absence.
Provide a high level of customer service, communicate effectively, and escalate special customer requests to management.
Respond professionally to problems and use critical thinking and agility to solve challenges.