Stock Associate - Woodbury
About The Position
The Stock Associate guides store stock activities, including inventory, organization, control, and audits, and proactively executes shipping and receiving processes. The role reports issues to the Manager and takes necessary steps to resolve them. It requires effective communication and collaboration across the Ferragamo team and partnership with store management to maintain regular communication and propose remedial measures when needed. The position supports an organized flow of merchandise between the stockroom and sales floor, maintains the stockroom to Company standards, verifies incoming and outgoing shipments, and prepares merchandise for vendor returns, transfers, and customer shipments. The Stock Associate also supports the selling process and helps deliver a high level of client experience. This is a full-time, 37.5-hour-per-week position, normally scheduled five days a week. Hours may vary and can include mornings, evenings, and weekends based on store needs.
Requirements
- Good handling of numbers, back-office skills, and inventory or stock management skills.
- Dedication and resilience in finding solutions and ensuring timely movement of merchandise.
- Excellent English language skills.
- Strong interpersonal and communication skills, including the ability to read, write, and interpret instructional documents and communicate effectively with customers, peers, and management.
- Ability to communicate on the telephone with proper etiquette.
- Ability to multitask while attending to customers and remain flexible to business needs.
- Ability to work as part of a team and take initiative independently of direct supervision.
- Regular and reliable attendance, normally five days a week.
- Ability to meet the physical requirements of the position, including extended periods of standing and lifting at least 50 pounds.
Nice To Haves
- Knowledge of inventory tracking technology.
- Knowledge of a second language.
- Previous retail sales experience; luxury retail experience is a plus.
Responsibilities
- Guide stock activities, including inventory, organization, control, and audits.
- Proactively execute shipping and receiving processes, report issues to the Manager, and take necessary steps to resolve them.
- Establish and maintain an organized flow of goods in the stockroom and onto the sales floor, and maintain the stockroom to Company standards.
- Ensure the accuracy of incoming and outgoing merchandise shipments.
- Prepare merchandise for vendor returns, transfers, and customer shipments.
- Coordinate ordering, receiving, storing, inventorying, issuing, and shipping stockroom materials and merchandise.
- Review records for accuracy and compliance with procedures, and assess whether stock levels are adequate.
- Support the team in the selling process and provide customer service and follow-through to help ensure a high level of client experience.
- Proactively solve problems related to store inventory on a weekly, monthly, and yearly basis.
- Prioritize back-of-house responsibilities and address ad hoc selling-floor needs while providing exceptional customer service.
- Communicate and collaborate with the Ferragamo team and partner with store management to maintain regular communication and propose remedial measures where necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
